Criteria

You may realize the point I made yesterday was not new - very true.

The real problem is, even taking aside the risk of promoting excellent bank tellers and ward physicians to do an inappropriate job of administration, the system does not work in the way you wish in the real world.

Let's ask ourselves: What is a good bank teller ?

We know just too well.

But, what is the criteria of a good teller in the eyes of his boss ?

No, not being efficient and friendly to customers and colleagues - but the very ability to sell valuable products (funds, ELI, or any new financial gimmicks) and boost up the business of the bank.

That's not totally wrong. After all, it is not the objective of a bank to serve the customers - we go and buy their service, and they are there to make money.

But the situation becomes slightly more tricky when we ask: What is a good physician ?

We know even better.

But, what would impress his boss and bring him a promotion ?

PS. The embarrassment becomes even more drastic if I ask: What is a good teacher ?

I shouldn't say any more.