Promotion

My friend JW rightly pointed out that we shouldn't expect Steven Green to give us a perfect teller service if we just want brand new 10-dollar notes for CNY from him.

But, the implication of this observation might be more profound and skip your eyes.

Let's go back one step and consider: Where does a CEO, or any administrator, come from ?

One traditional way is to promote some junior staff with an excellent performance. We make a good teller to be the branch manager, or a good resident to be the ward physician.

Well, if the branch manager and ward physician continue to do well, they become the CEO and COS. (There's no need to put down the word "respectively"; I see no difference between the two.)

And there comes the whole problem: you shouldn't really expect a good bank teller or physician to be a brilliant administrator. They ask for different characters and capabilities.

As the old wisdom in business says: In an institute, everyone would be promoted to a position that he could not handle and would result in catastrophe.