Explanation

When I told Vivian my suggestion to move that Information Desk next to the Emergency Department, her eyes just popped out.

"How could you do this ? What would the general public think ?"

"Don't be silly," I reassured her, "Of course we never tell the people that we move the desk in order to prevent the receptionist from handling all sorts of urgent medical problems. It is just that the headquarters actively promote electronic information system and has a long track record of applying cutting edge technology, the hospital decides to use a new interactive touch-screen gadget to replace the original information desk. The new CPU has a speed of 256 GHz and could answer any of your query much faster than a receptionist."

(Well, most of us could not tell the difference between computers with CPU of 1 MHz and 256 GHz - the rate limiting step is us.)

"And because the triage nurse of our Emergency Department continues to face a large number of queries from patients and relatives," I continued to explain, "we decide to add a small Help Desk that and there to facilitate communication and information dissemination."

I'd better find a surgeon to fix up Vivian's jaw dislocation.