One of the meetings that I attended was a work-group on some
education programs.
The nature of the group and what we are doing are quite
immaterial. To cut a long story short, we are gradually developing a website
for people working in our field to seek professional information on clinical
practice – treatment guidelines, practice protocols, performance index for
auditing, and even asking the expert for specific advice.
A key item on our agenda this time was, therefore, to
discuss various issues about the site.
We ended up spending quite some time to check the site and
test the hyperlinks, with an aim to make sure the site is user friendly and
useful information could be found when an outsider come to the site and surf.
But, when we were half-finished, one of us suddenly stood up
and said, “Hold on, men. Let’s step back and think. People do not come to our
site and search what they need.”
“Eh…?” We were surprised. Our subconscious mind realized the
truth in his comment, but were not quite certain what our friend was getting
at.
“Imagine: What would people do when they have a problem to
search on the Internet?” He explained, “They will search in Google! It is quite
meaningless for us to polish our site and check all hyperlinks so that visitors
could surf smoothly on our site. All we have to do it to see how to make our
materials easily searched by Google – and standing out on the top of the search
list.
We all nodded – the implication of that remark is profound.
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