Frequent visitors of this site may know Euterpe studied in
the same kindergarten three years ago, and there was the same Christmas party –
in the same place. I was so impressed by the seamless running and terrific time
keeping at that time that I came to the conclusion their management skill is
better than most of the extraterrestrials we encounter in hospitals and
universities. (See http://ccszeto.blogspot.hk/2009/12/party.html)
How about this time?
I must say with the experience three years ago, Vivian and I
were not as much excited. The program was by and large the same. The
headmistress took a bit longer to give her speech – because she was apparently
having a cold and needed to clear her throat a few times in the middle of the
talk. In the little drama about Jesus Christ’s birth, a few kids – playing the
part of sheep – found the floor of the stage too slippery to crawl. When the
Santa Claus appeared, a few children were too involved in the dancing and
forgot to collect their presents…
The program was scheduled to
finish at 4:30 PM. In spite of all these small hiccups, at 4:25 PM, the last
song was sung, and the headmistress rose to the stage again and thanked
everyone for coming. I could not resist to say to myself, “This is real
first-class management: It’s not about doing something right, but doing something
right repeatedly – no matter how monotonous these things are, and prepare for
all unexpected developments.”
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