There are twelve abilities to acquire:
- Ability to know people's character.
- Ability to handle people.
- Ability to stay focused on the business and avoid jumping around.
- Ability to be organized.
- Ability to adapt to new condition quickly.
- Ability to control credit.
- Ability to use and deploy people.
- Ability to articulate and market.
- Ability to buy the right thing.
- Ability to analyze market opportunities and threats.
- Ability to lead by example.
- Ability to have business foresight.
- Don't be stingy; never confuse efficiency with inhumanity.
- Don't be wishy-washy; be confident in pursuing opportunities.
- Don't overspend to make an impression.
- Don't cheat - honesty is the only basis for business.
- Don't be slow in debt collection.
- Don't slash prices arbitrarily; it will trigger a price war and everyone will lose.
- Don't give in to herd instinct; make sure the opportunities are real and not part of a craze.
- Don't work against the business cycle.
- Don't be a stick-in-the-mud; examine new things objectively.
- Don't overbuy on credit.
- Don't under-save and keep your reserve strong; when business is slow, one with money can expand while others collapse.
- Don't blindly endorse a product; make sure your vendors follow the standard operating procedure.
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